For All Your Comfort Needs
Ozark Mountain Air has been in the heating & cooling business for 33 years. In that time, we have been fortunate enough to learn many things and worked hard to make sure our staff knows the most up-to-date information about all of your heating and cooling needs. Keeping you comfortable in your own home is our ultimate goal.
Honest HVAC Service Since 1984
In 1984, Ken Smith started Ozark Mountain Air with a few basic principles in mind. These core values shaped the company in its early stages, and we maintain them as the foundation of our business today.
Be honest. Be honest with the customer and they will trust you and keep coming back for their service needs.
Be fair with pricing. Many times we see businesses over-charging for their services, and that is one thing we try to avoid in today’s competitive market.
Don’t force sell anything. As everybody knows, things break and need to be replaced from time to time. One thing we will not do is “force-sell” a product. If an entire system needs to be replaced, we will let you know. However, if we are able to fix the system or replace one or two parts so that the customer can get a few additional years out of it, we will offer those options, as well.
Keep overhead low. By keeping the overhead down, we can pass these savings on to the customer so that we can offer bigger discounts and rebates and a lower overall price.
We keep these values in the forefront of our minds every time we meet with a customer. We understand that a customer’s “word of mouth” is the best advertising, and this is how we have steadily grown over the last 33 years. To our loyal customers, we want to say Thank You!!!!