Customer Care Agreement

<< Scroll sideways to view more >>

SILVER GOLD PLATINUM DIAMOND
21-point inspection
2 visits per year
Repair warranty 1 year 1 year 2 years 3 years
Service call response time 24–48 hours 24 hours Same day* Same day*
No OT charge** ($225 value)
Discount on one service visit per year ($180 value) $25 off $35 off $55 off $75 off
Diagnostic fee ($65 value) You pay $50 You pay $50 You pay $50 You pay $50
3”, 4”, and 5” specialty filters included ($90 value)
ACCA National Standards Tasks ($425 value) • Blower wheel cleaning • Burner cleaning • Chemical coil cleaning • Condensate treatment
Monthly cost (includes taxes) Discount price if paid in full $24.75/mo or $198/yr $35.75/mo or $330/yr $46.75/mo or $462/yr $57.75/mo or $594/yr
Additional systems $132 ea. per year $198 ea. per year $264 ea. per year $330 ea. per year

Heating Tune-Up

20 Point Heating Tune-Up

  • Check gas pressure
  • Check heat exchanger cells
  • Check gas value operation
  • Clean and check pilot / spark ignitor
  • Check burners
  • Check and clean burner crossovers
  • Check all safety controls
  • Check blower motor rotator
  • Check blower motor amp draw:  amps
  • Visual duct inspection
  • Check blower motor bearings
  • Change/clean filter
  • Check for gas leaks
  • Check flue pipe
  • Check humidifier pad
  • Check water connection and drain
  • Check thermostat operation
  • Set heat anticipator
  • Tighten all screws

 

 

Electric Furnace /
Heat Pump

  • Check all electric heater elements
  • Check amp draw    amps
  • Check all electric connections
  • Check 4-way valve operation
  • Check defrost control & operation
  • Check emergency heat switch & operation
  • Check outdoor thermostat / operation
  • Check compressor amp draw      amps
  • Check compressor overloads

 

Air Conditioning Tune-up

22-point Cooling Tune-up

  • Check compressor amps
  • Check condenser fan motor and shield
  • Check condenser fan blade
  • Check capacitor
  • Check condenser fan motor amps
  • Wash and clean condenser coil
  • Check compressor contractors
  • Check compressor safety overloads
  • Check relays
  • Check refrigerant and pressures
  • Check evaporator coils
  • Check and clean drain trap & line
  • Change / Clean filters
  • Check blower wheel
  • Check blower / change belt
  • Total unit amps draw
  • Check superheat  subcooling
  • Check wheel rotations
  • Check thermostat operation
  • Tighten all screws
  • Visual duct inspection

 

Need HVAC Service?

Contact the experts at Ozark Mountain Air.

Call us at 479-521-2370!