For All Your Comfort Needs
Ozark Mountain Air has been in the heating & cooling business for 36 years. In that time, we have been fortunate enough to learn many things, and we have worked hard to make sure our staff knows the most up-to-date information about all of your HVAC needs. Keeping you comfortable in your own home is our ultimate goal.
Honest HVAC Service Since 1984
In 1984, Ken Smith started an air conditioner repair service in Fayetteville, Arkansas, named Ozark Mountain Air. He did so with a few basic principles in mind, and these core values shaped the company in its early stages. Today, we maintain those values as the foundation of our heating and air business.
Be honest. Be honest with the customer and they will trust you and keep coming back for their A/C service and repair needs.
Be fair with pricing. Many times we see businesses over-charging for their HVAC services, and that is one thing we try to avoid in today’s competitive market.
Don’t force sell anything. As everybody knows, air conditioners and furnaces break and need to be replaced from time to time. One thing we will never do is “force-sell” a product. If an entire HVAC system needs to be replaced, we will let you know. However, if an air conditioner or furnace cannot be repaired with one or two parts, we will offer those options, as well.
Keep overhead low. By keeping the overhead on our HVAC business down, we can pass these savings on to the customer. This allows us to offer bigger discounts and rebates and a lower overall price on heating and cooling services.
We keep these values in the forefront of our minds every time we meet with a customer. We understand that a customer’s “word of mouth” is the best advertising, and this is how we have steadily grown over the last 36 years. To our loyal customers, we want to say Thank You!!!!