About Us

Ozark Mountain Air team with service vans on each side of them.

For All Your Comfort Needs

Ozark Mountain Air has been in the heating and cooling business since 1984.

In that time, we have been fortunate enough to learn many things, and we have worked hard to be sure our team knows the most up-to-date information about all of your heating, ventilation, and air conditioning (HVAC) needs. The combination of this accrued knowledge and our experience, along with our sincere desire to help, makes us a team hard to beat.

Keeping you comfortable in your own home is our ultimate goal.

Honest Service Since 1984

In 1984, Ken Smith started an air conditioner repair service in Fayetteville, Arkansas, named Ozark Mountain Air. Ken began with a few basic principles in mind, and these core values shaped our company in its early stages.

Today, these values are still the foundation of our heating and cooling business and why our customers stay with us and recommend us to their Fayetteville area friends and neighbors:

Technicians standing by AC.

  • Be honest. Be honest with the customer, and they will trust you and keep coming back for their heating and cooling repair needs.
  • Be fair with pricing. Many times we see businesses overcharging for their HVAC services, and that is one thing we try to avoid in today’s competitive market.
  • Don’t force-sell anything. As everybody knows, air conditioners and furnaces break down and need replacing from time to time. One thing we will never do is “force-sell” a product. If an entire HVAC system needs to be replaced, we will let you know. However, if an air conditioner, furnace, or water heater could be repaired with one or two parts, we will offer both the repair and the replacement to you—always presenting all feasible options.
  • Keep overhead low. By keeping the overhead on our business down, we can pass these savings on to you, our customer. As a result, we can offer bigger discounts and rebates, and a lower overall price on heating and cooling services.

We keep these values in the forefront of our minds every time we meet with a customer. Our Ozark Mountain Air team understands a customer’s word-of-mouth recommendation is the best advertising, and this is how we have steadily grown through the years.

To you, our loyal customers—we want to say thank you!

 

 

Gas Furnace Replacement in Fayetteville, AR, AR 72701

“These people are amazing and truly concerned about caring for their customers! My HVAC (20 years old) completely failed a week ago, and I was trying to get along with small electric heaters, confined all day to a closed bedroom to keep from freezing. When I notified them of this, they immediately started preparing to replace my furnace, coming out to inspect and take measurements for a whole new unit (of my choice) to install soon. But then, because of the sudden news that a record-setting snow storm with sub-freezing temperatures was approaching, they called me back and said that they were concerned for my welfare and had decided to send a crew out early in the morning (just before the snowstorm hit) to make an emergency installation of just the furnace component (leaving the A/C components for later). The crew of servicemen did indeed come early in the morning and successfully completed a major installation of a new furnace unit in its very difficult position in the attic crawl-space, in what seemed record time, soon filling the house with wonderfully warm air – just before the snow began to fall! It has performed beautifully ever since! I have slept in peace, with perfect comfort throughout the house for the first time in a week, very comfortable throughout the very worst of this record freezing weather! I cannot begin to express my deep appreciation for their genuine concern for me, their hurry to assure my welfare, and the flawlessness of their work!”
- David G.

Ductless Mini-Split Installation in Fayetteville, AR 72727

“Great service as always installing a minisplit in an upstairs bonus room. They installed the HVAC for our new home several years ago, and we have always had great service and support.”

- Carolyn J.

Heat Pump Replacement in Farmington, AR 72730

“We couldn’t have been more pleased with the service we received. Nathan provided a thorough, knowledgeable and professional estimate that included a cash option. The installation went smoothly and the installers arrived in a timely manner and were very courteous. The price we received was well within the two other estimates we had received. After installing the unit, we were given instructions in detail as to how to operate the thermostat. Ozark Mountain Air is still owned locally, one of the few HVAC companies around that is. We would highly recommend.”

- Linda C.

Air Conditioner Repair in Prairie Grove, AR, ST 72753

“Great service. They got us on the schedule immediately and the technician was very courteous and helpful. Upfront on potential costs and very fair in their billing. Would absolutely recommend them for an honest assessment of your HVAC issues.”

- Patrick R.

Ductless Mini-Split Installation in Fayetteville, AR, 72701

“Current MIMI Split in my home needed to be replaced. Contacted Nathan to provide product options and a service quote to replace the current unit.
Extremely professional, will in depth product knowledge and easy to do business.
Provided a timely quote including cost and timeframe for installation.
Completed project as proposed….. Team was very professional… Would highly recommend”

- John M.

Nice work and will call on Ozark Mountain Air again

Technician arrived on time and he was polite and professional. He was able to diagnosis the problem with my furnace in 5 minutes. I was lucky and only had a weak capacitor to the fan blower. He finished quickly and the heat was on. Nice work and will call on Ozark Mountain Air again.

-Patricia C.

They assessed the problem quickly

They assessed the problem quickly and got the job done. They were very friendly and explained the problem.

-Kay B.R.

An excellent company

An excellent company. Prompt, courteous, knowledgeable! Service second to none and competitive prices….A perfect combination.

-Greg H.

Need HVAC Service?

Contact the experts at Ozark Mountain Air.

Call us at 479-521-2370!

Request Service