Our heat went out around New Years Even when it was below 10 degrees. We called another company and they told us that our control panel was out and that it would cost us between $700-$800. That didn't sit right with me so I contacted Ozark Mountain Air and they got someone out immediately. Turns out our flame sensor was just really dirty. After a good cleaning our heater kicked on immediately. Ozark Mountain Air saved us hundreds of dollars and are also very prompt at answering our house call. Will definitely be using them again!
Jason had 10 calls on a Saturday, but still made time for our family HVAC interruption. He took the time to test all the possible issues and discovered a faulty capacitor. We were relieved to have good news, no up-sell and a cooler evening. We're new OMA customers, but I'll be calling them first from now on. Thanks Jason!
I have had an annual contract with OMA for nine years now, and they have consistently taken care of my heating and air every fall and spring and been available during an emergency. They are responsible and knowledgeable; I highly recommend OMA to anyone looking for reliable heating and air services.
We have been customers of Ozark Mtn Air for a few years. They have always been very professional and do a great job. Nathan and Jason are great to communicate with you about whatever issue your system is experiencing.
Had new upgraded HVAC system installed. Everything went smoothly and the system is so much quieter and more efficient. And, it is connected to my iphone! I have been using this company for many years for seasonal checks as well. Highly recommend
Professional, helpful and trustworthy. I really appreciate Jason and Nathan trying to give us the best solution for the most cost effective price. They have never pressured us or tried to sell us something we don’t need and sadly that’s rare in their profession where people can easily be taken advantage of.
Abosolutely totally ethical, fair, professional, decent guys. I will never use anyone else for my heating/air needs. THANK YOU.
Great prompt and friendly service for years. Totally trustworthy and caring technicians. I highly recommend them.
These guys do a great job! We bought a new system through them & it works great. Highly recommend.
This group is professional, and very quick to respond. I had a unit go out and they were quick to evaluate the problem, and when it was decided I needed a new unit they were very reasonable and fair priced. I received 4 quotes from various HVAC companies in Northwest Arkansas and Ozark Mountain Air was the best price around. It is nice to know a company can have lower prices but not skimp on quality and still have excellent customer service. A nice treat!!
My a/c unit went out the other day and I called around to have someone come check it out. I called a few other place and then went with Ozark mountain air!! The people that worked there was so nice and professional!! Showed up when they said they would be there which is huge for me cuz I work all the time and needed them to meet there on my lunch break. The price was very fair and they did exactly what they said they would do. I didn't feel like I was getting ripped off like some other company wants to do on up selling me on parts I didn't need. They did me more than right and I would recommend them to everybody that has a/c or furnace problems!!!
We have worked with Ozark Mountain Air for years - great, courteous, prompt service. We recently had an entirely new HVAC system installed in our 60 year old mid-century ranch home which included moving the system from under the house to an interior closet. It was complex and OMA handled the entire project on time and on budget. We are very pleased with our very efficient new system and grateful for their professionalism and honest work.
Outstanding service. Prompt and reasonable prices. OMA has gone above and beyond for us over the years - from keeping our old unit alive to installing a new unit tailored to our needs
They did an excellent job for the price they quoted. I would highly recommend them. We really appreciated not having to haggle over the the price. A far price from the get go.
Ozark mountain air does great, clean work. All the employees are very professional and respectful. I would highly recommend this company.
Just had my complete heating and air systems replaced. I am so pleased with the work and the polite, professional service. Would recommend to everyone.
We have purchased three complete heating & air units from Ozark Mountain Air in the last 2 years. One for our former home as recommended through the Ozarks Electric energy savings program, and 2 units for our new home construction...one a gas heat & air unit and the other a 2 head mini-split system. Jason and his crew have always been responsive, knowledgeable, professional, friendly and fair with us. If you’re looking for a service provider that meets all that criteria, then Ozark Mountain Air is your right call.
As luck would have it our 14 year old unit decided to die at night in the hottest part of the summer. We were able to have them come out to troubleshoot the next day in the busy season. We were told it would be better to just scrap the old system and start with a new one. We were not upsold or pressured. We were told that it would take a couple of days before they could come out to install. They brought 2 window units to help us make it through until then. They arrived before 9 this morning and were done by a little after 3. Within no time we were cooling off. They were the nicest and most knowledgeable guys from start to finish. I would DEFINITELY recommend this company for your AC/heating needs.!
Ozark Mountain Air went above and beyond on a job for my residence. Working under very difficult conditions they knocked the job out quickly and under budget. Highly recommended for their attention to customer satisfaction and workmanship.
Ozark Mountain Air replaced our air conditioner last week after our 20 year old system died. When it was going to take a few days to get our new system in, they provided us with a window unit to help us get through the weekend. Everyone I encountered with OMA was friendly and helpful, I definitely recommend them. We will be using Ozark Mountain Air for all of our heating and cooling needs in the future.
They came out quickly, diagnosed the problem, fixed it, and had a very fair rate. The technician was very knowledgeable. Go with this local business!
14 years, 3 heat pumps and 4 different local heat and air companies until we found Jason and Ozark Mountain Air. Our units WORK now and he was the one who found the problem and fixed it. Fair, ethical, prompt, nice and most important they are EXPERTS and know what they are doing. I wish I could give more than 5 stars!!!!!